Identification of Key Issues and Stakeholder Communication

Ruentex Development, in accordance with the GRI Standards (2021) framework, integrates two materiality assessment approaches—“Stakeholder Topic Concern Level Analysis” and “Impact Level Assessment Analysis”—to identify sustainability topics that require priority management.

Comprehensively considering stakeholder questionnaire results (Step 3), impact assessment results (Step 4), company philosophy and brand core values, the Sustainable Development Task Force and external experts reached consensus on this year’s material topics, totaling 9 items. 

Each department and the project team will formulate corresponding strategies and management objectives for the material topics identified in 2024, and report analysis results and implementation planning to the Board of Directors in 2025.

As for those not listed as material topics, they will still be managed according to existing management systems and corresponding measures, and the company’s overall sustainability performance will be disclosed to stakeholders according to indicators such as GRI and SASB.

  • E
    Environment
    Raw Material Management
    Waste Management
    Energy and Greenhouse Gas Management
  • S
    Social
    Occupational Safety and Health
  • G
    Governance
    Regulatory Compliance and Ethical Integrity
    Operations and Financial Status
  • P
    Product
    Building Quality and Safety
    Customer Rights and Service Quality
    Sustainable and Innovative Products and Services
Material
Issues
Explanation of Impact on the Value Chain
Operations
and Financial
Status
The cyclical fluctuations of the real estate market impact
the entire construction and department store supply chain.
The company follows a mixed-use development and
management approach to create stable revenue. Through
internal and external financial and business meetings, the
company effectively communicates the current operational
status and future outlook to employees, shareholders, and
investors.
Sustainable
and
Innovative
Products and
Services
If issues such as building energy consumption, greening
and water retention, and living health are not considered
from the perspective of a building’s life cycle, this will
affect the entire urban landscape and living quality. At
the design stage, the company incorporates elements of
smart buildings, green buildings, and healthy buildings. It
develops emission reduction tecŠologies and methods,
maximizing the use of natural lighting, thermal insulation
mortars, and soundproof flooring designs to improve the
energy efficiency of buildings and enhance user comfort.
Customer
Rights and
Service
Quality
Failure to properly safeguard customer rights and maintain
service quality can negatively impact the company’s
reputation and revenue. For each project, the company
provides a “Construction Traceability Record” as an
important certification of material quality during handover.
The company also continuously improves service quality
and enhances customer care to avoid the negative impacts
of declining customer satisfaction.
Building
Quality and
Safety
Failure to consistently control product quality and safety can
severely impact customer rights and residential safety, as
well as damage the reputation and business performance of
industry partners. For each project, the company includes
detailed information in the project record, such as the types
and quantities of third-party test reports, testing frequencies,
and sampling standards. Additionally, the company strictly
supervises and inspects construction quality to reduce the
likelihood of negative impacts.
Energy and
Greenhouse
Gas
Management
Failure to properly manage energy and greenhouse gas
emissions in the construction industry will significantly
accelerate global warming and cause irreversible negative
impacts on the environment. The company strictly follows
the sustainability development policies for publicly listed
companies, completing audits and verifications within the
required timelines. Based on the results, the company plans
to set carbon reduction targets.
Occupational
Safety and
Health
Failure to ensure the health and safety of employees and
workers will undermine their human rights. In addition to
subsidizing health checkups, the company also regularly
conducts occupational health promotion activities;
subsidiary Ruentex Engineering & Construction provides
employees with a healthy and safe work environment and
reduces occupational accidents through the introduction
of ISO45001 occupational health and safety management
systems.
Raw Material
Management
Due to global net-zero emissions trends causing rising
energy costs, which in turn affect raw material transportation
prices, and even supply chain disruptions or material
scarcity due to extreme climate, response strategies
need to be formulated to ensure stability of raw material
management
Waste
Management
Enterprises should reduce waste generation, promote
waste recycling and reuse, establish strict waste disposal
processes to minimize environmental impact, and actively
participate in related environmental protection programs.
Regulatory
Compliance
and Ethical
Integrity
The company establishes relevant codes of conduct for
directors, all employees, procurement personnel, etc.,
to strengthen the Group’s concepts of integrity and selfdiscipline, ensure compliance with regulations and industry
standards, avoid unethical behaviors such as corruption,
bribery, monopolization, or violations of fair trade, thereby
strengthening stakeholder trust.