Ethical Business Practices

At Ruentex, we uphold the beliefs of people-oriented, integrity and honesty, and customer first, providing “sincere service” to all Ruentex Development customers, committed to becoming “the highest ethical standards in the industry,” and being recognized by the general public with an upright image. To promote the principles and behaviors of ethical business conduct, we have established related codes of conduct for directors, all employees, and procurement staff, reinforcing the overall concept of integrity and self-discipline.

Establishment of Related Legal SystemsKey Highlights
Ruentex Development Integrity Management GuidelinesThe company, along with its directors, managers, employees, agents, and actual controllers, must not directly or indirectly offer, promise, request, or receive any form of improper benefits from clients, agents, contractors, suppliers, public officials, or other stakeholders while conducting business.
Ruentex Development Code of Ethical ConductWhen personnel from Ruentex or its affiliates are involved in financial lending, guarantees, major asset transactions, or trading activities (purchases/sales), they must proactively disclose any potential conflicts of interest with the company. Such matters must be handled in accordance with the company’s code of conduct to prevent conflicts of interest.
Ruentex Development Whistleblowing ProceduresTo protect the company’s reputation, safeguard assets, and prevent corruption, theft, embezzlement, or other illegal or unethical activities that could harm the interests of shareholders, employees, and partners, stakeholders are allowed to report incidents to the company’s audit department. If the report involves directors or senior executives, it can be escalated to the independent directors.
Ruentex Development Human Rights PolicyAdhering to the “people-oriented” values, we have established a human rights policy to protect the fundamental rights and interests of all stakeholders. We commit to complying with international human rights standards such as the “United Nations Universal Declaration of Human Rights,” “United Nations Global Compact,” and “International Labour Organization Declaration on Fundamental Principles and Rights at Work,” and extend the policy’s scope of application to employees, customers, suppliers, and partners. The core of the policy includes: providing a safe and healthy work environment, prohibiting discrimination and forced labor, implementing equal employment principles, rejecting corruption and bribery, and striving to listen to and respond to various concerns, in order to implement the human rights principles of respect, protection, and remedy.

Ruentex Development places great importance on ethical business practices and anti-corruption. To ensure that all employees (including directors, managers, and employees) adhere to principles of integrity and anti-corruption, the company has implemented a “Code of Ethical Business Conduct” and “Operational Procedures and Behavioral Guidelines for Ethical Business Conduct”, which were approved by the Board of Directors. These guidelines clearly stipulate that directors, senior management, employees, or individuals with substantial control must not, in the course of business, directly or indirectly offer, promise, request, or accept any improper benefits, or engage in any other unethical, illegal, or fiduciary duty-violating behavior in order to gain or maintain advantages. The General Manager’s Office is responsible for formulating and overseeing the implementation of ethical business policies and prevention measures. Furthermore, we provide internal and external education and training specifically on integrity management issues. Training content includes courses on insider trading and insider equity-related laws, corporate governance, trade secret internal control regulations, internal control design and audit techniques for preventing false corporate financial reports and corruption and fraud.

Furthermore, to protect the company’s reputation and safeguard its assets, as well as to prevent corruption, theft, embezzlement, or other illegal activities that could harm the interests of shareholders, employees, and partners, the company has established a Whistleblowing Procedure. This procedure outlines the methods for reporting unethical conduct, emphasizing the importance of protecting whistleblowers and providing rewards for whistleblowing. The company has also set up a 0800 service hotline to receive various feedback. Stakeholders can report concerns to the company’s audit department, and if the report involves directors or senior executives, it can be escalated to the independent directors.

Whistleblowing ChannelsThe company provides appropriate whistleblowing channels for internal and external personnel to use via written correspondence, phone, fax, or email.
Telephone:+886-2-8161-9888
Fax: +886-2-8161-9977
Email: RT004279@mail.ruentex.com.tw
Responsible TeamGeneral Cases: Audit Department
Whistleblowing Cases Involving Directors or Senior Management: These cases are reported by the audit department to the independent directors.
ProcessThe audit department investigates the relevant facts, with assistance from the legal and other relevant departments if necessary.If any violations of laws or company regulations are discovered, the case will be reported to the competent authorities for investigation, or handled according to company policies. If a serious violation or significant harm to the company is found, a report will be immediately prepared and a written notice will be sent to the independent directors. If no concrete evidence is found after investigation, the case will be closed and filed for reference.
  • If the whistleblowing case is confirmed to be valid, the relevant departments should review the internal control systems and operational procedures and propose corrective measures to prevent the recurrence of similar incidents.
  • The dedicated unit will report the whistleblowing case, the handling method, and the follow-up corrective measures to the Board of Directors.
Protection and Reward Mechanism
  • The safety of whistleblowers must be protected. Any individual who threatens, intimidates, or engages in unlawful actions against a whistleblower should be reported to the competent authorities for legal action.
  • Whistleblowers are protected from any unfair treatment due to their report. Their identity must remain confidential, and they must not suffer any losses in their position or work conditions. Whistleblowers may request that the responsible unit ensure their identity and conditions are protected.
  • If a whistleblowing case is confirmed to be valid or involves criminal activity, and a judicial decision is made, the audit department will recommend to higher management that the whistleblower be rewarded based on the contribution to the governance of the department or entity and the economic benefits generated.